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Where possible campus libraries are open this trimester primarily to provide study spaces, WiFi, and access to PCs for those that need them. At this stage, many print book services will remain unavailable. These include postal lending, hold requests and intercampus book delivery.
If a campus library is open please consider your need to come in. Staff will observe social distancing and all library visitors must do so to ensure their own health and to avoid putting others at risk. Please maintain the recommended social distancing space of 1.5m when interacting with a library staff member or other students. You will see new signage on library computers and facilities which enables the implementation of social distancing. Not all library computers will be accessible due to social distancing.
The LibChat and Library Zoom services continue seven days a week to provide assistance finding and using online resources such as eBooks, journal databases and streaming video.
Online support - LibChat
The library has extended the hours of the live LibChat service for library support and assistance. This term library staff are available through LibChat Monday to Thursday 9.00am to 8.00pm, Friday 9.00am to 6.00pm, Saturday 10.00am to 6.00pm and Sunday 2.00pm to 7.00pm AEDT.
Research support sessions
To ensure social distancing students should access one-on-one research support sessions via Zoom with ACAP Librarians. A session booking form is available here.
Print book services
Due to staff working from home and limited access to campus print collections, many print book services are not available at this time. These include postal lending, hold requests and intercampus book delivery. We appreciate this will impact some students more than others. Library staff are working with educators to ensure all set readings are available electronically. Contact us if this is not your specific case and we can assist by working with you to find a digital version of the resource or a relevant alternative.
All current loans have been extended and a general fines amnesty will apply.
We are here to help
We want to reassure you that the library staff are still accessible and available to support you throughout your studies. If you have any concerns or queries, please contact us via LibChat.