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Learning Resource Accessibility

ACAP is committed to providing an inclusive experience to all library users

Accessibility in the Library

ACAP Library is committed to providing access to services, collections and spaces to all our library users. If you encounter an accessibility issue at one of our libraries, with our website, or with one of the subscription databases, please contact us here: ask@navitas.libanswers.com

If you require accessibility support for your studies, please register with the ACAP AccessAbility service.

The library provides a range of resources and services to improve accessibility. Find out more by using the links in the menu, or below:

Campus Libraries

Contact your campus library for:

  • Individual library tours.
  • Assistance using online and physical library resources.
  • Help retrieving items from shelves.
  • Assistance with requesting resources from other libraries.
  • Information about digitising physical resources.
  • Postal loans or extended loan periods.

Use the tabs below to explore the accessibility features of each campus library.

Address: Level 3, Kmart Centre, 222 Bourke Street, Melbourne, VIC 3000

  • The Melbourne campus is located on level three of the Kmart Centre, 222 Bourke Street Melbourne.
  • Lifts are available from the ground floor, near the security booth. Stairs are not available except in case of emergency.
  • All classrooms and other facilities (except the conference area) are located on one level.
  • There is ramp access to the conference area.
  • There is a first-aid room with a small fridge located near the main toilet area. Access can be granted on request.
  • The library desk and special reserve books are located next to the student common area which is visible from reception.
  • The main library stacks are located in room 3.29. Please ask for assistance at the library desk if needed.
  • There are several computers, and tables available for general use in the student common area. Bookings are not required.
  • Limited private study rooms are available. These must be booked. Here is the link to book a study room in Melbourne, or ask us for assistance.
  • The main toilets are located near the student common area. There is a male, female, and accessible toilet (with automated door). Prayer rooms and ablution rooms are also available in this area.
  • A second set of toilets is available at the far end of the building too but the accessible toilet door is manually operated.

Address: Level 8, 255 Elizabeth Street, Sydney, NSW 2000

  • The entrance to 255 Elizabeth is accessible from either Elizabeth Street or Castlereah Street.
  • From Castlereah Street, take the single lift to G and then use one of the main lifts to go to level 8.
  • There are unisex accessible toilets on every floor.
  • There are two computers in the library for student use on height adjustable desks.
  • Limited study rooms are available. Here is the link to book a study room in Sydney, or contact us for assistance.
  • There are a number of computers with Read&Write installed. These computers are clearly labelled and come with quick-start guide attached to the right-hand side of the monitor.
  • The library entrance is approximately 90 cm wide, and may not be wide enough for some wheelchairs. Please contact us before you come in.

Contact us remotely

Are you unable to visit a campus library? We can provide assistance by email, text message (SMS), or by appointment on Zoom.

Email us: learninghub@acap.edu.au

Book an appointment: Make an appointment webpage (for research assitance only)

We also provide a Frequently Asked Questions page and a limited live chat service on the library website.